Support & FAQ
Find answers to common questions or get in touch with our team.
How long does shipping take?
All Velgrina products are fulfilled by Amazon with free Prime shipping. Standard delivery takes 2-5 business days within the US.
What is the warranty policy?
All Velgrina products include a warranty against manufacturing defects. Contact us with your order number for warranty claims.
Can I return a product?
Returns are handled through Amazon's return policy. You can initiate a return within 30 days of delivery through your Amazon account.
How do I care for my Velgrina products?
Stainless steel products are dishwasher safe. Iroko wood boards should be hand-washed and treated with food-safe mineral oil periodically. Silicone products can be cleaned with warm soapy water.